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Refund Policy

outgroww.com

Effective date: 21 September 2026 ·
Last updated: 21 September 2026

On this page

  1. 01Before Delivery
  2. 02After Delivery
  3. 03What We Do Instead
  4. 04Monitoring Subscriptions
  5. 05How to Raise an Issue

1 Before Delivery

Payments are processed by Dodo Payments as merchant of record. Refund requests made before your report is delivered are handled under Dodo's buyer terms.

2 After Delivery

Because each report is generated specifically for your store, we don't offer refunds once a report has been delivered.

3 What We Do Instead

  • Every store is qualified with a free scan first. If your catalog is already in good shape, we'll tell you and won't sell you a report.
  • If a deliverable we promised is missing, we complete it at no charge.
  • If a finding misstates your store's public data, we correct it at no charge.

4 Monitoring Subscriptions

You can cancel anytime. Cancellation takes effect at the end of your current billing period, and you keep access to reports already delivered.

5 How to Raise an Issue

Email use@outgroww.com with your order details. We reply within 72 hours.

Post
Sudarshan Dynamics, 592 C Block Shyam Nagar, Kanpur Nagar, UttarPradesh, INDIA. Pin: 208013

Sudarshan Dynamics, trading as Outgroww. Last reviewed 21 September 2026.

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AI visibility audits for Shopify merchants and the agencies that serve them.

Every audit is run by hand. No automation pretending to be a team.

Outgroww is operated by Sudarshan Dynamics, a sole proprietorship registered in India.

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